Xinja Case Study

Xinja, Australia’s first 100% digital bank, needed a partner who understood that high quality solutions need to be delivered fast – and without compromise. Equal Experts provided the technical expertise to equal their aspirations – and the proactive partnership to deliver the first stage of this complex project – a prepaid card and Android version of the app – within six months.

Read the full Xinja Case Study here.

ListSure Case Study

ListSure help homeowners and real-estate agents reduce the financial barriers when selling a home by providing a unique insurance and finance offering that will help to cover the marketing costs associated with a sale. Equal Experts is the primary technology partner of ListSure and has helped them to modernise and accelerate its technology platform to achieve its business goals of removing the financial barriers for sellers.

Read the full ListSure Case Study here.

Retail Experience

Now, more than ever, as new technology brings fresh possibilities, experts with experience and knowledge are needed to keep retailers ahead. Our team have years of experience working with major retailers, to improve their ability to deliver and operate online retail services. From complex delivery solutions to robust apps, Equal Experts solutions have helped a range of national brands such as Big W and Tesco to achieve their ambitions.

Equal Experts Australia and New Zealand have direct experience on projects with some of the largest retailers in the retail environment. We have helped them with everything from single projects such as user-friendly front-end systems for staff, to robust digital platforms to help their organisation adapt and change rapidly to embrace at digital-first culture.

Some of our retail clients include Big W, Tesco, Co-op, Shop Direct, Hermes, John Lewis.

UK Government Experience

The demand for new digital services is unprecedented and government departments are under pressure to start projects and deliver services faster than ever. All while maintaining reliability and scalability to ensure critical services are delivered to the public.

Since 2013 Equal Experts have been a key delivery partner for HMRC Digital (the UK equivalent of the ATO). Key personnel from the ANZ team have been involved with these projects from the very start, with the Multi-channel Digital Tax Platform (MDTP). This microservices-based platform underpins HMRC’s digital services, and was named Digital Project of the Year at the 2015 and 2016 UK IT Industry Awards.

Over the years we have worked with the Home Office on a number of projects, including UK Visa Applications service handling visa applications from China in March 2015. This continuously improving service sets the standard for how digital solutions can enhance the Government’s ability to offer straightforward, accessible services. The service won Best Public Sector Project, Computer Weekly 2015.

The work with HMRC resulted in Equal Experts ANZ Partner Bethan Timmins being shortlisted for the Women in IT Excellence Awards.

Ongoing relationship

The latest project for our UK team is the with The Digital Application Processing (DAP) team at Her Majesty’s Passport Office (HMPO), building an innovative digital case management system that can process all UK passport applications. Equal Experts plays a leading role in the team, building iteratively with the goal of replacing an existing system as well as transforming HMPO operations.

Since the start of the UK lockdown measures, the DAP team at HMPO have made the transition from remote-friendly to remote-first by adapting and leveraging existing infrastructure and practices already in place, as well as by demonstrating an innovative approach to problem solving.

Donarity Case Study

Donarity is a transparent organisation working with charities to maximise the donation dollar. They needed a website which was cheap, easy to maintain, retained their existing functionality– and they needed it in a week! Within a few hours the new site was setup, by day three we enabled live payments and halfway through day four the old site was switched off and traffic was redirected to the new one.

Read the full Donarity Case Study here.

Bethan Timmins

Product and Delivery Manager/Technical BA

With 20 years experience in IT and now heading up Equal Experts Asia Pacific, Bethan started her career as an Analyst for the UK Government. Throughout her career she has worked across multiple roles including Technical Analysis, Product Management, Delivery Management and Coaching roles.

Having worked across multiple sectors such as Telco, Government, Utilities, Finance and Non-Profit, her experience lies in agile delivery from inception through to scale. She specialises in the set-up of governance, structures and practices within an agile team that focuses on creating the agile practices but also a lean organisational delivery pipeline.

She drives transformation by "doing" and "delivering" not just coaching by:

• Understanding and articulating the product being built.
• Slicing the work into appropriate user stories and technical acceptance criteria.
• Improving on the process to feed a delivery team.

Awards:

• Finalist in the Women in IT Awards UK 2018 in the Transformation leader of the year.
• Finalist in the Women in IT Excellence Awards 2017 in Transformation.

Tony Nguyen

Principal, Delivery & Transformation

Tony’s journey began at a software start-up called Altiris where he helped grow the team from 10 people in Sydney to 600 worldwide over a 5 year period. That experience included an IPO and then subsequently an acquisition by Symantec.

In 2007 he relocated to the US and spent 6 years working and travelling the globe, running Program Management and Engineering divisions across multiple geographic locations, including Australia, India, Europe and the US.

In 2013, Tony returned to Australia to raise a family and has been focused on Transformations at Optus, Westpac and the Commonwealth Bank group. This included CBA’s digital division, containing 50 squads delivering regular incremental features across their online channels.

He is passionate about growing phenomenal leaders, teams, and businesses.

Andy Canning

Technology Principal

Andy has over 25+ years experience in IT, starting as an engineer before moving to international leadership roles such as Head of Professional Services Asia Pacific and Head of Engineering Americas within multi-national companies.

During this time, he has built over 15 years of experience in designing and architecting systems and platforms in a number of industries including finance, media (IPTV), telco and secure government.

Focused on delivering customer centric solutions that meet business needs delivered through leading edge technologies using agile methodologies. Extensive experience in cloud, security, media processing and delivery, distributed systems, database and directory technologies and multiple programming languages within both product and services companies.