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The benefits of You Build It You Run It
You Build It You Run It is an operating model in which product teams build, deploy, operate, and support their own digital services. Accelerate found organisations with frequent deployments were twice as likely to exceed profitability expectations. A Fortune 1000 survey found the average cost of a critical failure was between $0.5M and $1M per hour. Digital services require a different operating model, to keep pace with demand and protect their business.
Get a deeper understanding with our You Build It You Run It Playbook.
Discover, through first-hand experiences, the principles, practices, and pitfalls associated with You Build It You Run It for digital services.
Through stepped change, experience and expertise, we support leading organisations to adopt You Build It You Run It. Learn more about our client partnerships.
Expert Talks Online
You Build It You Run It. What does it mean to engineers and delivery leads?
Join us for a discussion on You Build It You Run It experiences, moderated by the co-author of the YBIYRI playbook Steve Smith.
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Case Study
Scaling You Build It You Run It at John Lewis & Partners
Faster time to market, greater reliability, and a learning culture for 40 teams and 75 digital services
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Case Study
Re-homing complex tax applications to the cloud.
Supporting HMRC to save millions in operational costs and deploy service improvements in minutes—not months.
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Case Study
Delivering a smooth transition of technology partners.
A smooth transition to a new technology partner for ListSure.
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Case Study
Creating clarity and embedding change.
How communicating change is helping a utilities leader build a culture of innovation.
Read case studyWhy choose You Build It You Run It?
You Build It You Run It is an operating model for digital services, which accelerates time to market, reduces the cost of failure, and strengthens culture. It’s a DevOps approach that enables product teams to manage the entire lifecycle of their own digital services, including live deployments and on-call support. A central operations team continues to manage foundational systems.
Discover how delivery teams have increased deployments, availability, and learning when they have adopted You Built It You Run It.
Video
When to adopt You Build It You Run It in enterprise organisations.
Why can’t you achieve frequent deployments, high availability, and a high rate of learning at the same time with many delivery teams and a central Ops team?
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Video
Operability and You Build It You Run It at John Lewis & Partners.
How a digital platform can remove telemetry friction, how you can track leading indicators of operability, and how you can measure the cost effectiveness of You Build It You Run It.
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Video
How the MDTP has supported HMRC's successful launch of Covid-19 services.
The Multi-channel Digital Tax Platform (MDTP) employs Continuous Delivery at scale.
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Video
Making Tax Digital - HM Revenue and Customs & Equal Experts.
Transforming the Culture and Code of HMRC’s Tax Services.
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Video
Replatforming Online Search for a Major High Street Retailer.
The story of an agile product team that moved a major high street retailer from a proprietary search solution to cloud-based microservices backed by Elasticsearch.
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Video
Replatforming Online Search for John Lewis.
Find out how we took a major retailer from a proprietary online search solution to fully functional cloud-based microservices in time for the crucial Black Friday shopping period.
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Video
HMRC Digital: Platform as a Club.
Presented at QCon London on 5th March 2015 by Michael Potter, Digital Transformation Director and Alun Coppack, HMRC Digital Operations Manager & Partner at Equal Experts.
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Want to know more?
Are you interested in You Build It You Run It? Get in touch. We'd love to tell you more about it.