Advice, insights and news from our experienced technology experts.
The Joshua Problem: why an AI agent can follow orders perfectly and still misunderstand the customer
AI agents can follow instructions perfectly and still get customers wrong. Discover why accountability, not capability, will define the future of agentic commerce.
AI
Why the AI ‘buy button’ failed: what OpenAI’s withdrawal of agentic-checkout means for retailers
AI
Advocate, spy or actor? The key AI agent types every retailer needs to know
AI
The AI reality gap: Why strategic governance is a key to scaling Australian healthcare innovation
AI
From reactive to proactive: How GenAI is transforming data quality outcomes
Data & AI
The good, the bad and the ugly: What Australia’s CIOs are learning about real-world AI
AI
Fixing data quality for the GenAI era
Our Thinking
What happens when AI answers patient calls in Australian healthcare: Insights from our G-EE-K talk
AI
3 phases of public sector AI adoption
Our Thinking
Introducing: Your Data, Your AI – A Practical Guide to Data Quality for Enterprise GenAI
Data & AI
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