HMRC: Going from a data storage team to a data product team


This event took place on May 19, 2021

Approximately 1 hour(s) with question time included.

Part of series: Data Pipelines
Save time & register for the whole series.

About this event

With the development of the Multi Digital Tax Platform, Her Majesty’s Revenue and Customs (HMRC) required an auditing and transaction monitoring capability to provide the right level of assurances across the digital estate. This ‘need’ evolved into what is now referred to as the Customer Insight Platform (CIP). CIP’s capability offers evaluations of users’ digital interactions over time that underpin improvements, security and fraud prevention.

Creating this service has involved a journey which has seen the team evolve their focus from the collection of data to treating data as a first class product in its own right.

Andy and Scott will talk about how this evolution was made – what was done differently and what the impact has been on users


This talk takes place at:

08.30 BST
09.30 SAST
13.00 IST
17.30 AEST
19.30 NZST



HMRC: Going from a data storage team to a data product team

This event has ended however you can watch it, along with other past events, via the link below.


Andy Letherby
Service Owner of the Customer Insight Platform, HMRC

Scott Cutts
Lead Consultant, Equal Experts