Rethinking e-commerce fraud detection tooling [free ebook]

When "good enough" stops being good enough

Your fraud detection might be managing chargebacks today, but is it ready for tomorrow’s AI-powered attacks? Fraudsters are industrialising their operations with sophisticated tools and Fraud-as-a-Service platforms, while many e-commerce businesses still rely on basic PSP risk engines.

This ebook moves beyond reactive tooling decisions to help you build a strategic, resilient fraud capability – one that treats prevention as an evolving, cross-functional practice rather than a compliance checkbox.

 

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KEY TAKEAWAYS

  • Map your actual risk landscape using fraud attack trees, threat modelling, and DDD subdomain analysis to understand what fraud looks like in your specific business context
  • Assess organisational readiness before buying tools—the biggest blocker to effective fraud prevention is often team structure and data silos, not technology gaps
  • Use strategic frameworks like Wardley mapping and Team Topologies to make confident buy-vs-build decisions grounded in your context, not vendor sales pitches
  • Treat fraud as an evolving capability rather than a one-off tooling decision—build continuous learning loops across fraud, product, support, and engineering teams
  • Move from reactive to resilient with practical guidance on what to stop, start, and invest in to mature your fraud detection into a strategic platform product

WHO'S IT FOR?

  • Heads of Fraud & Risk seeking to move beyond reactive queue-clearing to strategic prevention
  • Payments Leaders balancing fraud reduction with frictionless customer experiences
  • CIOs and CTOs evaluating buy-vs-build decisions for fraud tooling and platform investments
  • Chief Operating Officers concerned about cross-functional blind spots and organisational readiness
  • Product and Engineering Leaders integrating fraud resilience into system design from the start